Technical Support


For our products and systems we offer our technical support:

  • Support for technical inquiries
  • Preferred treatment for urgent cases
  • Support via data line e.g. remote diagnostics

If you have questions about functions or the handling of our products and systems, contact our technical support. Our experienced technicians support you.

Technical Support

Support Hours:

  • Mondays to Fridays: 8 am to 12 am and 1 pm to 4 pm (CET)


  • Software: +(049) 2261 - 9579.39

  • Hardware: +(049) 2261 - 9579.41


Remote Maintenance: