Technical Support



For our products and systems we offer our technical support:

  • Support for technical inquiries
  • Preferred treatment for urgent cases
  • Support via data line e.g. remote diagnostics

If you have questions about functions or the handling of our products and systems, contact our technical support. Our experienced technicians support you.


Our support is available from Monday to Friday:

Monday to Thursday             08:00 to 16:00 o'clock and Friday from 08:00 to 12:00 o'clock.

Based on home office arrangements please contact us under the mail address



Technical Support



  • Software: +(049) 2261 - 9579.39

  • Hardware: +(049) 2261 - 9579.41

Remote Maintenance: